Refund & Cancellation Policy

Effective Date: 01 June 2024

Last Updated: 12 December 2024

At Himalayan Adhesives, we are committed to providing our users with a fair and transparent process for handling cancellations and refund-related concerns associated with our mobile application ("App") and related services.

1. No Monetary Transactions

Our App and website services are centered around scanning product coupons and redeeming them for rewards. As such, no direct monetary purchases or financial transactions are conducted via the App or website. Refunds of money are not applicable.

2. Coupon Redemption is Final

  • Once a coupon is successfully scanned and verified, the associated reward is deemed final.
  • Rewards are non-refundable, non-exchangeable, and non-transferable.
  • No cancellations or modifications are possible after reward claims.

3. Ineligible or Invalid Coupons

  • Coupons that are expired, damaged, duplicated, or unauthorized will be rejected.
  • No refund, replacement, or compensation will be issued for such coupons.
  • We reserve the right to reject any fraudulent or tampered claims.

4. Technical Issues

In case of technical issues during the scanning or reward process, users may contact us at info@himalayanadhesives.com with relevant details. While we will try to assist, no guarantee of refund or coupon reinstatement is implied.

5. Cancellation of Account or Service

Users may discontinue use of our App or website at any time. We reserve the right to terminate or suspend accounts due to Terms violations.

Previously claimed rewards remain unaffected but are non-refundable and irreversible.

6. Changes to This Policy

We may revise this policy periodically. Updates will be posted on our App and website. Continued use after changes implies acceptance of the updated policy.

7. Contact Information

Himalayan Adhesives Pvt. Ltd.

Siddharth Alloys Compound, Kishanpur,

Kichha, Udham Singh Nagar, Uttarakhand, 263148

Email: info@himalayanadhesives.com